How To Manage Cameras In Virtual Instructor Led Training

In the last year trainers have been challenged to learn new skills, use new technologies, and facilitate in an unfamiliar way.

The camera is the most controversial component of virtual instructor led training (VILT). Off? On? How do we handle it?

My perspective on camera usage is…be flexible.

I love when I can see learners. I love when I can see the changes as they respond to what I say and do. But with the shift in our work world there are at least five reasons for being flexible with cameras.

1. People are in their homes
2. People have children and other people in their homes learning, working, and living
3. Many organizations haven’t provided adequate computer equipment
4. Many people don’t have adequate internet connectivity to support video
5. People are tired, really tired

I do like to see learners faces though. So, how can we be flexible with camera usage?

Be Purposeful

If you are going to ask (not require) learners to have their cameras on, have a purpose and let learners know this purpose.

• Does it help you keep pace?
• Does it help you know that they understand?
• Does it help you know when they are ready for a shift in focus?

Notice they are all about helping YOU, the facilitator. Share how it helps you, but also consider what’s in it for the learner?

Warn Learners Before Training

We are spending a lot of time in front of our computer screens for meetings, trainings, and social connection. If you want learners to have their cameras on, please warn them before class. Let them know your expectation (and your flexibility). They will be better prepared and won’t be caught off guard when they arrive for what they thought was a webinar when you intend to have interactive training.

Give Permission To Turn Cameras Off

Let learners know it’s okay to have their cameras off if they need to. Pairing your purpose for having them on with acknowledgement that they may need to turn them off often results in more cameras on. People love to have a choice.

Incorporate Proof Of Life Moments

If you want to gauge engagement and learning, use proof of life moments. Proof of life moments are quick check in exercises throughout class used to check understanding and class participation.

• Ask learners to share their thought/idea/reflection in chat
• Use annotation to have learners add their answers to a grid with their name
• Use a shared document to show work and/or understanding
• Use a quiz application like Mentimeter or Kahoot to check understanding

There are no easy answers for the situation we’ve all found ourselves in. We are forging new norms in how we interact and participate in the online space. Being clear on your purpose and flexible with learners will lead you to more success in delivering your message and ensuring learner engagement.

How are you approaching camera usage in virtual training? I’d love to hear your perspective in the comments below.