How Do I Handle Incorrect Responses?
You ask your question and wait. The first hand shoots up in the air and they share their answer. And it's wrong. What now? This is a situation every trainer is faced with and every trainer grapples with just how to handle it. You want to preserve the enthusiasm of your learners, but you don't want them to leave with incorrect information. What to do? Keep in mind, it is our first priority to make sure people leave the training room with correct information. When you ask a question that people respond to incorrectly, you’ve got to gently suggest the correct response. Sometimes that will naturally happen with someone else in the room correcting the incorrect information. Depending on the situation here are a few suggestions: Show Me Your Work…
