Are You A Support or a Blockage To Workplace Learning
He was clearly frustrated. He sat at a table with four other managers discussing their obstacles to providing employee feedback. I overheard him from the back of class. "I told him to do it and then when I went to check on him he hadn't done it. So, I told him to write a project plan for how he was going to do it and he gave me gibberish. It made no sense. I had already told him how to do it." Do you see the problems already? For those of us in the learning and development world, this might seem like an easy situation, but for this manager it was obviously not. The problem is clearly not a feedback issue, but a training issue. Let's break it down step…
