Thank you for a great day! Enjoyed working with all of you.
Information for your Tell Me More’s will be added throughout the day.
Dealing With Challenging Behaviors (pdf with each)
Tell Me More About Body Language Styles That Connect With Your Audience
Vanessa VanEdwards is an expert on Body Language. This video is PACKED with great tips. Enjoy.
Her new book Captivate is coming out on April 25th! I was given a prerelease copy and it’s PACKED with ideas!
Would like to know more about the Gut piece (more questions to ask)
Here are a few questions sets to help you out! Remember to ask them as individual questions to give pick a clear idea to think about.
- What did you like about…
- What did you dislike about…
- What was easy about this?
- What was hard about this?
- Where did you feel most comfortable?
- Where did you feel most uncomfortable?
Lengthy list of focused conversation questions in many different settings.
Tell Me More About Now What/Decisional Questions
The Now What question is all about action back on the job. Here are a few questions you can use.
- What will you do differently back on the job?
- What action does this trigger for you?
- How will you use this information in your work?
- What one action will you take tomorrow?
- What change are you going to make when you return to your job?
- What will it take for you to apply what you’ve learned today?
- How has this experience changed your thinking?
- How would you describe this experience to someone who was not here?
You can read more about Focused Conversation in this quick handout.
Tell Me More About Memory Palaces
Memory Palaces are an interesting way to remember a lot of details. I read about them first in the book Moonwalking with Einstein.
Here is a helpful and visual guide to creating your own palace.
Tell Me More About A Systematic Approach to Analysis, Design, & Development
That’s a lot for a quick paragraph!
The process is designed to first ANALYZE if your issue can be solved with training or if there is a more appropriate approach. Once you determine that you have a training issue, you determine exactly what tasks you want people to do ON THE JOB in order to perform to the expected standard. Once the tasks are identified, objectives can be set and the instructional methods and structure is DESIGNED. With the methods in place, you then DEVELOP the supporting materials (handouts and instructor guide) and relevant visuals. Then you IMPLEMENT training, piloting and revising. Finally, you EVALUATE your training based upon the data you gathered during the assessment phase. Then you do it all over again creating a systematic, iterative process.
Here is a good overview of the ADDIE model and its component parts.
I’m teaching a 3 day Fundamentals for Professional Trainers class for the Association For Talent Development here in Sacramento at the beginning of June. It’s a great way to dig into all of ADDIE.
Tell Me More About Group Analysis/Problem Solving Techniques
We can use many different methods from meeting facilitating and group problem solving in the training environment. My go to source for all things problem solving is the handy little Memory Jogger book.
