Stop Confusing Presenting Information With Training People
The table by the doors has fresh orange juice and cookies awaiting everyone before they exit. It's your turn to push up your sleeve and give blood. Pause for just a moment and think about your phlebotomist's background. How do you want them to have learned their job? I'm just going to guess that you'll say you want them to have practiced. On someone else's arm, right? Now, translate that perspective into your own training. Are you training or presenting? It matters, my friend. If you are talking at length, you are not training. If learners never practice what you are covering, you are not training. If you go through fifty PowerPoint slides at great length, you are not traning. If your training objective is to reduce conflict, learners need…